July 08th, 2018

Whether you have been in the private investigations for a long time or are just starting out, the services contract is the most important document you have to protect your business. Here is a short list of key items to include in your contract in addition to having a legal professional review it for you: 

• Scope of services - Most important item in the contract is the services that you will provide. It may include services you will NOT provide as well. Scope statements set the expectations for both you and the client. Write it carefully and get agreement from the client before you sign the dotted line. 
• Billing information - Clearly spell out the costs for your services to include a retainer, final payout and cost for specific services. This ensures you have thought through the costs for your client and eliminates surprises when you send the final invoice. 
• Change Requests - Include a method that the client can use to add tasks to your investigation. When this happens, get it in writing in an amendment to the original contract. 
• Communication Requirements - Include how you expect the client to communicate with you and that you what you will communicate to the client regarding their case. You want the client to provide you with updated information in a timely manner, and you want to emphasize how you will update the client on their case status. 
• Investigation Failure or Disclaimer Statement - You want to include a statement that indicates you are not guaranteeing results for the client. Even the best investigation may not reveal who the suspect is, or find the spouse in a compromising position. Make sure this is clearly stated in the contract. 

Taking the time to develop a contract in clear, simple and concise terms will protect you and your client. Including the items above, at a minimum, will help you develop your contract and prepare for challenges that may arise during your investigation.